We stand by the quality of our products and offer one of the best warranties in the industry. To view the details of the manufacturer's 25 year warranty for TruEcono/TruNorth Decking products, click here. To view warranty details of the lifetime warranty on Clubhouse Decking products, click here. Lanai warranty information can be found here.
Our limited warranties both cover product replacement during the first year of ownership and are prorated thereafter from full value in year one to zero value upon the completion of the warranty based on years in service. For claims related to year two or thereafter, consumers will be required to pay the amortized portion of their warranty coverage prior to receiving replacement merchandise based on the original purchase price paid. To make a warranty claim, please contact TRUNORTHDECK ™ directly, in writing, at the address below or submit a claim online.
Warranty Technical Manager
55 Plant Farm Blvd., Brantford, ON
Canada, N3S 7W2
To make a claim you must have registered your warranty with TRUNORTHDECK ™ within 30 days of original purchase using the manufacturer's online registration.