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Contact Us

Please visit our FAQs for answers to some of the most commonly asked questions.

  • Call or Text Us

    1 (800) 688-1796

  • Office Hours

    Mon-Fri 9am-6pm EST
    Sat Noon-3pm EST.
    Closed Sundays/holidays

  • Email Us

    help@compositedeckdirect.com

Drop us an email

Other Ways to Reach Us

Please enter your message below or email support@compositedeckdirect.com and we'll get back to you right away. You can call or text us at the below number as well. 

TruNorth SELF SERVE Showroom Hours: 7 days a week. 11am-6pm. Located at the Improve Canada Home Improvement Center, 7250 Keele Street, Unit 194/195, Vaughan, ON L4K 1Z8. If you have any questions while you're there, please call us. 

Canadian Office Locations: CompositeDeckDirect.com is headquartered in Toronto, Ontario, TruNorth Composites is located and manufactured in Brantford, Ontario and Lanai is shipped from our Calgary distribution center.  Additional distribution centres are located in St. Isidore ON, BC, Alberta and Uxbridge ON.

USA Office Location: Tallmadge, Ohio, Hickory NC & Iowa (Clubhouse available locally)